Terms & conditions

These terms and conditions form the basis on which you can visit us and our website.  Please read them carefully as they contain important information.

General terms and conditions

This site is owned and operated by CoirProducts of 71 – 75 Shelton Street, London, WC2H 9JQ, UK. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at info@coirproducts.co.uk

01. The contract between us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us only when the goods are dispatched. Only at this point is a legally binding contract created between us.

02. Acknowledgement of your order

To enable us to process your order, you will need to provide us with your e-mail address, phone number, correct address. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a contract between us.

03. Ownership of rights

All rights, including copyright, in this website are owned by or licensed to CoirProducts.co.uk. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

04. Accuracy of content

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been described accurately. However, orders will only be processed if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.

05. Damage to your computer

We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

06. Availability

All orders are subject to acceptance and availability. If the goods you have ordered are not available from stock, we will contact you by e-mail or phone (if you have given us details). You will have the option either to wait until the item is available from stock or to cancel your order.

07. Ordering errors

You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.

08. Price

The prices payable for goods that you order are as set out on our website. All prices are inclusive of VAT at the current rates and are correct at the time of entering information.

Where it is not possible to accept your order to buy goods of the specification and description at the price indicated, we will advise you by email, and offer to sell you the goods of the specification and description at the price stated in the email and will state in the email the period for which the offer or the price remains valid.

09. Payment terms

We will take payment upon receipt of your order from your credit or debit card. We accept no liability if a delivery is delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the goods from you, then we can refuse to process your order and/or suspend any further deliveries to you. This does not affect any other rights we may have.

10. Giveaways

10.1 The promoter is  trading as www.coirproducts.co.uk (Salike Limited) whose registered office is at 71-75 Shelton Street, London WC2H 9JQ, United Kingdom

10.2 Competitions or promotions is open to customers of CoirProducts.co.uk who have already purchased at least one item from us

10.3 There is no additional entry fee. 

10.4 By entering competitions or promotion, an entrant is indicating his/her agreement to be bound by these terms and conditions.

10.5 Closing date for entry will be stated when a competition or promotion is announced. After the stated date no further entries to the competitions or promotion will be permitted.

10.6 No responsibility can be accepted for entries not received for whatever reason.

The rules of the competitions/promotions and how to enter are as follows: 

10.7 The eligible participants(Refer clause 4) can enter the competitions or promotion by following the instructions given by the promoter. 

10.8 One participant is eligible for only one entry for a competition or a promotion. (E.g – If a participants need to add a review on the website in order to enter a competition or a promotion, adding multiple reviews may not result in getting more chances to win the grand prize or to win several prizes)  

10.9 The promoter has the right to accept or deny an entry or decide if an entry is valid/eligible to enter the draw and amend the entry as necessary.

10.10The promoter reserves the right to cancel or amend a competition or a promotion and these terms & conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to a competition or a promotion will be notified to entrants as soon as possible by the promoter.

10.11 The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

10.12 If there are any additional conditions added to a particular competition or a promotion, those terms and conditions will be specified with the announcement of the competition/promotion.

The prize is as follows:

10.13 The prize is as stated and no cash or other alternatives will be offered.The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

Choosing the winners:

10.14 If it is a free give away to all participants, all participants with acceptable entries will be eligible to receive promised prizes by the promoter.

10.15 If it’s a competition, winners will be chosen by using both https://www.random.org/’s online random number generator tool and by an independent adjudicator or panel of judges appointed by the promoter.

10.16 The winners will be notified by email

10.18 The promoter will notify the winners when and where the prize can be collected / is delivered.

10.19 The promoter’s decision in respect of all matters to do with a competition or a promotion will be final and no correspondence will be entered into.

10.20 A competition or a promotion and these terms and conditions will be governed by [English] law and any disputes will be subject to the exclusive jurisdiction of the courts of [England].

10.21 Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

10.22 The winner’s name will be available 28 days after closing date by emailing the following address: [marketing@coirproducts.co.uk]

10.23 Entry into a competition or a promotion will be deemed as acceptance of these terms and conditions.

10.24 CoirProducts.co.uk’s decision as to those able to take part and selection of winners is final. 

10.25 CoirProducts.co.uk  shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage.

10.26 CoirProducts.co.uk  also reserves the right to cancel a competition or a promotion if circumstances arise outside of its control.

10.27 Note goods have to be coir product base only, and will not include any promotional offers/packages or other 3rd party products.

11. Special promotions

* 60% autumn offer when you purchase 4 or more 5kg coco peat blocks.

* Special offers are valid until further notice. The management has the right to take off the offer at it’s discretion without giving prior notice.

12. Gift vouchers

* Gift voucher (code) can be used online at www.coirproducts.co.uk only.

* Gift voucher code will be valid for a period of 1 year from the date of issue or unless there is a specific timeline outlined at time of purchase/offer.

* Only one gift voucher can be used per one order.

13. Notices

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our email address at info@coirproducts.co.uk  and all notices from us to you will be displayed on our website from time to time.

14. Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

15. Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

16. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

17. Privacy

You acknowledge and agree to be bound by the terms of our privacy policy.

18. Third-party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

19. Other important terms

Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may submit the dispute for online resolution to the European Commission Online Dispute Resolution platform.

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