Shipping policy

1. Delivery charges

Delivery charges vary according to the type of goods ordered and the delivery location.

2. Delivery

2.1 Due to the current lockdown situation in the country, delivery can take up to 5 – 7 working days or more.

2.2 Our delivery charges maybe set out in our website, however in most cases the price outlined includes delivery charges to mainland UK.

2.3 You may be required to pay extra for delivery, and it might not be possible for us to deliver to some locations.

2.4 Please note that we are only able to deliver to addresses within mainland United Kingdom, but excluding the Isle of Wight, the Isle of Man, the Scottish Isles, parts of Scotland, Northern Ireland and the Channel Isles.

2.5 We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery, but delivery times are not guaranteed and therefore time is not of the essence. In any event, we will aim to deliver your goods within 3 -5 working days. However, due to the prevailing situation, it may take 7-10 working days. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date, or offer you a full refund.

2.6 You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

3. Risk and ownership

Risk of damage to or loss of the goods passes to you at the time of delivery to you. If you choose to use your own courier then the risk passes to you as soon as the goods are handed to your courier. You will only own the goods once they have been successfully delivered.

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